Workshops for Leaders at All Levels
“What I enjoy most about facilitating workshops is knowing that I am helping people to bring out the best in their communication and leadership skills, and supporting them to have more productive conversations and dialogues.”
-Karmen Masson
I design and facilitate advanced communication, conflict management, coaching skills, and team building workshops. Some of my past client groups have included government departments, professional associations, law firms, not-for-profit organizations, post-secondary institutions, and women’s and entrepreneurs’ groups.
I currently offer the following four programs which can be tailored to suit your needs:
DiSC COMMUNICATION TOOL (3 Hours)
Engage every individual in building more effective working relationships.
Everything DiSC Workplace® is a comprehensive, personalized communication development tool to engage every participant — regardless of title, position, or function — in building more productive and effective relationships.
Combining facilitated classroom training with online pre-work and follow-up tools, participants will experience a personalized learning experience that will help them to understand and appreciate the different priorities, preferences, and values everyone brings to the group or workplace, and how they can learn to adapt to the style of others.
Participant Take-Aways
- Discover their own DiSC® style: recognize the priorities, motivators, and stress triggers that shape their workplace experience
- Explore other styles: understand the differences and similarities among the DiSC styles
- Identify strategies to make more meaningful connections with colleagues of various styles and work more effectively to reduce tension, solve problems, and contribute positively to their organizations
This workshop includes access to the Everything DiSC Productive Conflict online assessment and a personalized 22-page profile for each participant.
DiSC Workshop Details:
Contact us about in-house delivery (virtual or in-person)
PRODUCTIVE CONFLICT (3 Hours)
This workshop helps participants improve self-awareness around conflict behaviors. The program provides an opportunity for participants to explore their destructive conflict responses and offers them a method for making more productive choices in their response to conflict. Rather than focus on a step-by-step process for conflict resolution, participants gain personalized techniques to curb destructive behaviors so that conflict can become more productive, improving workplace relationships and results.
Participant Take-Aways
- Appreciate how their style of handling conflict affects the people around them
- Learn how to “catch” themselves when going down a destructive conflict path
- Learn how to reframe a conflict situation and choose more productive behaviors
- Build a common language in the organization around appropriate conflict behavior
his workshop includes access to the Everything DiSC Productive Conflict online assessment and a personalized 22-page profile for each participant.
Productive Conflict Workshop Details:
Contact us about in-house delivery (virtual or in-person)
THE 5.5.5 COACHING SKILLS TRAINING PROGRAM™ (12 Hours)
What are the skills that today’s leaders, at all levels, need to be effective in their daily interactions and in achieving their personal and organizational goals? Coaching skills support individuals and organizations in engaging and empowering others, maximizing results, embedding accountability, and fully leveraging the strengths and talents of people. By supporting individuals and organizations to maximize their potential, coaching brings out the best whether it is in performance, communications, relationships, or team building.
What You Can Expect to Learn and Practice:
The 5 Coaching Skills
The essential 5 skills for powerful coaching are clearly laid out in an easy-to-understand way for immediate transfer. The most advanced skills in coaching come to life through experiential learning and clear concepts that can be applied immediately.
The 5 Step Coaching Exchange
The program gives you a comprehensive and easy to follow 5 step process for moving an individual or team from where they are to new heights of awareness and behavior in a clear, effective and powerful way that lays the foundation for sustainable change.
The 5 Guiding Principles
What you do and how you do it is only part of what we cover in this program. Who you need to be in relationship to the person or people you are coaching is essential to understand. It is precisely what differentiates mediocre coaching into extraordinary and powerful coaching. This part of learning to coach is almost always overlooked in even the most advanced coach training programs.
5.5.5. Coaching Skills Program Details:
Contact us about upcoming sessions or in-house delivery
PURPOSEFUL CONVERSATIONS (12 Hours)
Increase the power of your conversation and accelerate your impact
The work of today’s busy professionals requires that they not only be trusted advisors, but that they also take on roles such as manager, mentor, teacher, leader, and coach. Managing an array of issues, developing talent, influencing change, and providing effective feedback can drain time and energy. Developing the skills and approaches that are most effective, and knowing when and how to apply them, is critical for individual and organizational success.
This program focuses on how professionals/leaders can build on their own communication and leadership styles to connect in more powerful ways with employees and team members at all levels, as well as with clients and colleagues. Participants will add coaching power, strengthen their ability to provide feedback, and hone skills to integrate managing/influencing and coaching/engaging in the same conversation.
What You Can Expect to Learn and Practice:
- Core leadership skills of listening, inquiry, encouraging, and action planning
- Five-step process for a purposeful conversation
- Five fundamental behaviours that effective leaders always use
- Technique to providing feedback that gets results
- Framework to navigate difficult conversations
Demonstrations, case studies, and practical exercises will support participants in embedding their learnings into everyday leadership interactions.
Purposeful Conversations Program Details:
Contact us about upcoming sessions or in-house delivery
